{"id":6045,"date":"2026-10-19T13:36:07","date_gmt":"2026-10-19T11:36:07","guid":{"rendered":"https:\/\/oncourtiz.fr\/index.php\/cgv-vente-en-ligne\/"},"modified":"2026-10-19T13:55:30","modified_gmt":"2026-10-19T11:55:30","slug":"cgv-vente-en-ligne","status":"publish","type":"page","link":"https:\/\/oncourtiz.fr\/index.php\/cgv-vente-en-ligne\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente en ligne"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6045\" class=\"elementor elementor-6045 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56c2416 e-flex e-con-boxed e-con e-parent\" data-id=\"56c2416\" data-element_type=\"container\" data-e-type=\"container\" 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bord d&rsquo;entreprise<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5587\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/maitriser-ses-chiffres\/\" class=\"elementor-sub-item\" tabindex=\"-1\">De l&rsquo;association \u00e0 l&rsquo;entreprise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3968\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/mes-prestations\/\" class=\"elementor-item\" tabindex=\"-1\">Mes accompagnements<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3897\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/recherches-de-financement\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ON COURT&rsquo;IZ ma banque<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6040\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/vivre-de-son-activite\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Un M\u00e9tier Qui Fait Vivre<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3912\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/accompagnement-des-entrepreneurs\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Nouveau Cap<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6041\"><a href=\"https:\/\/oncourtiz.fr\/index.php\/financer-mon-accompagnement\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Financer ma formation<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page 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data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/oncourtiz.fr\/index.php\/contactez-moi\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prenez un rdv<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52e4e6d e-flex e-con-boxed e-con e-parent\" data-id=\"52e4e6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-955371e e-con-full e-flex e-con e-child\" data-id=\"955371e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7a73a4 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"f7a73a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales de vente en ligne<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddf8429 e-flex e-con-boxed e-con e-parent\" data-id=\"ddf8429\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c825f18 e-con-full e-flex e-con e-child\" data-id=\"c825f18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab249f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1ab249f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"onc-legal\">\n<p><em>Version en vigueur au 19 octobre 2026.<\/em><\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Pr\u00e9ambule \u2013 Identification du vendeur<\/h2>\n<p>Les contenus num\u00e9riques pr\u00e9sent\u00e9s sous la marque Nathana\u00eblle Oustrain sont vendus par la soci\u00e9t\u00e9 <strong>ON COURT&rsquo;IZ<\/strong>, EURL au capital de 3 000 \u20ac, dont le si\u00e8ge social est situ\u00e9 24 L&rsquo;Orinais, 35580 Guichen, immatricul\u00e9e au RCS de Rennes sous le num\u00e9ro 953 154 515, TVA intracommunautaire FR72953154515, repr\u00e9sent\u00e9e par Madame Nathana\u00eblle Oustrain (\u00ab ON COURT&rsquo;IZ \u00bb ou \u00ab le Vendeur \u00bb).<\/p>\n<p>Contact : nathanaelle.oustrain@oncourtiz.fr \u2013 07 48 14 10 54 \u2013 <a href=\"https:\/\/oncourtiz.fr\/\">oncourtiz.fr<\/a>.<\/p>\n<p>ON COURT&rsquo;IZ est par ailleurs immatricul\u00e9e \u00e0 l&rsquo;ORIAS sous le num\u00e9ro 23006115 en qualit\u00e9 de courtier IOBSP, sous le contr\u00f4le de l&rsquo;ACPR. Les contenus vendus dans le cadre des pr\u00e9sentes rel\u00e8vent de la formation et de l&rsquo;information g\u00e9n\u00e9rale ; ils ne constituent ni une op\u00e9ration d&rsquo;interm\u00e9diation bancaire, ni un conseil personnalis\u00e9.<\/p>\n<p>Les contenus sont h\u00e9berg\u00e9s et diffus\u00e9s sur la plateforme Teachizy, \u00e9dit\u00e9e par MAJ DIGITAL (\u00ab la Plateforme \u00bb).<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 1 \u2013 Objet et champ d&rsquo;application<\/h2>\n<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (\u00ab CGV \u00bb) r\u00e9gissent la vente en ligne, sur la Plateforme, des contenus num\u00e9riques et des formules d&rsquo;accompagnement associant contenus et s\u00e9ances de coaching propos\u00e9s par ON COURT&rsquo;IZ, \u00e0 toute personne physique ou morale (\u00ab le Client \u00bb), qu&rsquo;elle agisse en qualit\u00e9 de consommateur, de non-professionnel ou de professionnel.<\/p>\n<p>Toute commande suppose l&rsquo;acceptation pr\u00e9alable et sans r\u00e9serve des CGV, mat\u00e9rialis\u00e9e par une case \u00e0 cocher lors de la commande. Les CGV applicables sont celles en vigueur \u00e0 la date de la commande.<\/p>\n<p>Les prestations d&rsquo;accompagnement individuel r\u00e9alis\u00e9es sur devis restent r\u00e9gies par les CGV Professionnels d&rsquo;ON COURT&rsquo;IZ, et non par les pr\u00e9sentes.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 2 \u2013 Contenus propos\u00e9s<\/h2>\n<p>ON COURT&rsquo;IZ propose deux types de produits :<\/p>\n<ul>\n<li>des <strong>contenus num\u00e9riques<\/strong>, suivis en autonomie : la capsule \u00ab Demande de financement bancaire \u00bb et la formule \u00ab Full digital \u00bb de l&rsquo;accompagnement \u00ab Un M\u00e9tier Qui Fait Vivre \u00bb (vid\u00e9os, fiches, exercices, quiz) ;<\/li>\n<li>des <strong>formules avec coaching<\/strong> de l&rsquo;accompagnement \u00ab Un M\u00e9tier Qui Fait Vivre \u00bb, qui associent l&rsquo;acc\u00e8s aux contenus de la formule Full digital et un volume de 3, 6 ou 9 heures de coaching individuel en visioconf\u00e9rence (\u00ab les S\u00e9ances \u00bb). Les S\u00e9ances constituent une prestation de services.<\/li>\n<\/ul>\n<p>Sauf mention contraire sur la page de vente, les contenus num\u00e9riques ne comprennent aucun \u00e9change individuel, aucune s\u00e9ance en direct ni aucune correction personnalis\u00e9e.<\/p>\n<p>Les caract\u00e9ristiques essentielles de chaque contenu (programme, dur\u00e9e indicative, format) sont d\u00e9crites sur sa page de vente, que le Client est invit\u00e9 \u00e0 lire avant toute commande.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 3 \u2013 Prix<\/h2>\n<p>Les prix sont fix\u00e9s hors taxes, en euros. Le prix toutes taxes comprises (TVA au taux de 20 % incluse) est indiqu\u00e9 sur la page de vente : c&rsquo;est le montant pay\u00e9 lors de la commande. Au 19 octobre 2026, ils s&rsquo;\u00e9tablissent comme suit :<\/p>\n<table style=\"width:100%;border-collapse:collapse;margin:16px 0 20px;font-size:15px;\">\n<thead><tr><th style=\"background:#4d212e;color:#fcf5f2;text-align:left;padding:10px 12px;\">Produit<\/th><th style=\"background:#4d212e;color:#fcf5f2;text-align:left;padding:10px 12px;\">Prix HT<\/th><th style=\"background:#4d212e;color:#fcf5f2;text-align:left;padding:10px 12px;\">Prix TTC<\/th><\/tr><\/thead>\n<tbody>\n<tr><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">Capsule \u00ab Demande de financement bancaire \u00bb<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">199 \u20ac<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">238,80 \u20ac<\/td><\/tr>\n<tr><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">Un M\u00e9tier Qui Fait Vivre \u2013 Full digital<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">490 \u20ac<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">588 \u20ac<\/td><\/tr>\n<tr><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">Un M\u00e9tier Qui Fait Vivre \u2013 Digital + 3 h de coaching<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">990 \u20ac<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">1 188 \u20ac<\/td><\/tr>\n<tr><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">Un M\u00e9tier Qui Fait Vivre \u2013 Digital + 6 h de coaching<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">1 490 \u20ac<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">1 788 \u20ac<\/td><\/tr>\n<tr><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">Un M\u00e9tier Qui Fait Vivre \u2013 Digital + 9 h de coaching<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">1 990 \u20ac<\/td><td style=\"border-bottom:1px solid #e9dcd5;padding:10px 12px;vertical-align:top;\">2 388 \u20ac<\/td><\/tr>\n<\/tbody>\n<\/table>\n<p>Le prix applicable est celui affich\u00e9 sur la page de vente au moment de la commande. ON COURT&rsquo;IZ peut modifier ses prix \u00e0 tout moment, sans effet sur les commandes d\u00e9j\u00e0 pass\u00e9es. Les codes promotionnels s&rsquo;appliquent dans les conditions et d\u00e9lais indiqu\u00e9s lors de leur diffusion.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 4 \u2013 Commande<\/h2>\n<p>Le Client passe commande depuis la page de vente du contenu choisi. Il renseigne ses informations, cr\u00e9e ou utilise son compte sur la Plateforme, v\u00e9rifie le r\u00e9capitulatif de sa commande, accepte les CGV, demande l&rsquo;acc\u00e8s imm\u00e9diat au contenu dans les conditions de l&rsquo;article 7, puis proc\u00e8de au paiement.<\/p>\n<p>La commande est d\u00e9finitive \u00e0 la confirmation du paiement. ON COURT&rsquo;IZ se r\u00e9serve le droit de refuser la commande d&rsquo;un Client avec lequel existe un litige relatif \u00e0 une commande ant\u00e9rieure.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 5 \u2013 Paiement<\/h2>\n<p>Le prix est payable comptant, en totalit\u00e9, au jour de la commande, par carte bancaire via le prestataire de paiement s\u00e9curis\u00e9 Stripe. ON COURT&rsquo;IZ n&rsquo;a jamais acc\u00e8s aux donn\u00e9es bancaires du Client.<\/p>\n<p>Une facture est mise \u00e0 disposition du Client par voie \u00e9lectronique.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 6 \u2013 Acc\u00e8s aux contenus et S\u00e9ances de coaching<\/h2>\n<p><strong>6.1. Acc\u00e8s aux contenus.<\/strong><\/p>\n<p>L&rsquo;acc\u00e8s est ouvert d\u00e8s la confirmation du paiement, au moyen des identifiants personnels du Client sur la Plateforme. Un email de confirmation reprenant la commande, les CGV et, le cas \u00e9ch\u00e9ant, l&rsquo;accord expr\u00e8s et la renonciation du Client vis\u00e9s \u00e0 l&rsquo;article 7, lui est adress\u00e9.<\/p>\n<p>L&rsquo;acc\u00e8s est accord\u00e9 pour une dur\u00e9e de <strong>douze (12) mois<\/strong> \u00e0 compter de la date d&rsquo;achat. Les mises \u00e0 jour du contenu publi\u00e9es pendant cette p\u00e9riode sont incluses. \u00c0 l&rsquo;issue de ces douze mois, l&rsquo;acc\u00e8s prend fin ; il appartient au Client de t\u00e9l\u00e9charger au pr\u00e9alable les ressources mises \u00e0 sa disposition en t\u00e9l\u00e9chargement. ON COURT&rsquo;IZ peut proposer une prolongation d&rsquo;acc\u00e8s aux conditions alors en vigueur.<\/p>\n<p>L&rsquo;acc\u00e8s n\u00e9cessite une connexion internet et un navigateur \u00e0 jour, \u00e0 la charge du Client. ON COURT&rsquo;IZ met en \u0153uvre les moyens raisonnables pour assurer l&rsquo;accessibilit\u00e9 des contenus, sans pouvoir garantir l&rsquo;absence d&rsquo;interruptions li\u00e9es \u00e0 la maintenance ou au fonctionnement de la Plateforme.<\/p>\n<p><strong>6.2. S\u00e9ances de coaching.<\/strong> Les heures de coaching comprises dans la formule sont \u00e0 utiliser dans un d\u00e9lai de <strong>douze (12) mois<\/strong> \u00e0 compter de la date d&rsquo;achat. \u00c0 l&rsquo;issue de ce d\u00e9lai, les heures non utilis\u00e9es sont perdues et ne donnent lieu \u00e0 aucun remboursement, sauf si leur non-utilisation est imputable \u00e0 ON COURT&rsquo;IZ.<\/p>\n<p>Le Client r\u00e9serve ses S\u00e9ances au moyen du lien Calendly qui lui est communiqu\u00e9 apr\u00e8s l&rsquo;achat, selon les disponibilit\u00e9s propos\u00e9es. Les S\u00e9ances se d\u00e9roulent en visioconf\u00e9rence via Microsoft Teams. Leur dur\u00e9e est librement choisie par le Client lors de la r\u00e9servation, deux heures en moyenne. Les heures sont d\u00e9compt\u00e9es selon la dur\u00e9e r\u00e9serv\u00e9e, par tranches de trente (30) minutes.<\/p>\n<p>Le Client peut annuler ou reporter une S\u00e9ance sans frais jusqu&rsquo;\u00e0 <strong>quarante-huit (48) heures<\/strong> avant son d\u00e9but, via Calendly ou par email. Pass\u00e9 ce d\u00e9lai, ou en cas d&rsquo;absence, la S\u00e9ance est r\u00e9put\u00e9e r\u00e9alis\u00e9e et sa dur\u00e9e est d\u00e9compt\u00e9e. Une S\u00e9ance annul\u00e9e par ON COURT&rsquo;IZ est report\u00e9e sans d\u00e9compte.<\/p>\n<p>Le Client veille \u00e0 disposer d&rsquo;une connexion internet et d&rsquo;un \u00e9quipement permettant la visioconf\u00e9rence.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 7 \u2013 Droit de r\u00e9tractation<\/h2>\n<p><strong>7.1. Client professionnel.<\/strong> Le Client professionnel ne b\u00e9n\u00e9ficie pas du droit de r\u00e9tractation, sauf s&rsquo;il emploie cinq salari\u00e9s au plus et que l&rsquo;achat n&rsquo;entre pas dans le champ de son activit\u00e9 principale (article L.221-3 du Code de la consommation) ; il est alors trait\u00e9 comme un consommateur pour l&rsquo;application du pr\u00e9sent article.<\/p>\n<p><strong>7.2. Contenus num\u00e9riques.<\/strong> Le consommateur dispose en principe d&rsquo;un d\u00e9lai de quatorze (14) jours \u00e0 compter de la commande pour exercer son droit de r\u00e9tractation.<\/p>\n<p>Toutefois, conform\u00e9ment \u00e0 l&rsquo;article L.221-28, 13\u00b0 du Code de la consommation, ce droit ne peut pas \u00eatre exerc\u00e9 pour un contenu num\u00e9rique non fourni sur un support mat\u00e9riel dont l&rsquo;ex\u00e9cution a commenc\u00e9 avec l&rsquo;accord pr\u00e9alable expr\u00e8s du consommateur et son renoncement expr\u00e8s \u00e0 ce droit, dont il a re\u00e7u confirmation.<\/p>\n<p>Lors de la commande, le Client coche ainsi la case suivante : \u00ab <em>Je demande l&rsquo;acc\u00e8s imm\u00e9diat au contenu num\u00e9rique et je reconnais perdre mon droit de r\u00e9tractation d\u00e8s le d\u00e9but de son ex\u00e9cution.<\/em> \u00bb L&rsquo;acc\u00e8s au contenu est subordonn\u00e9 \u00e0 cet accord.<\/p>\n<p><strong>7.3. Formules avec coaching.<\/strong> La partie contenus num\u00e9riques de la formule suit les r\u00e8gles de l&rsquo;article 7.2 ; sa valeur est fix\u00e9e au prix de la formule Full digital, soit 490 \u20ac HT (588 \u20ac TTC). La partie S\u00e9ances est une prestation de services : le consommateur dispose pour elle d&rsquo;un d\u00e9lai de quatorze (14) jours \u00e0 compter de la commande pour se r\u00e9tracter.<\/p>\n<p>S&rsquo;il souhaite qu&rsquo;une S\u00e9ance ait lieu avant la fin de ce d\u00e9lai, il en fait la demande expresse lors de la r\u00e9servation. En cas de r\u00e9tractation, il reste redevable d&rsquo;un montant proportionnel aux S\u00e9ances d\u00e9j\u00e0 r\u00e9alis\u00e9es, soit 166,67 \u20ac HT (200 \u20ac TTC) par heure (article L.221-25 du Code de la consommation). Il perd son droit de r\u00e9tractation lorsque toutes les S\u00e9ances ont \u00e9t\u00e9 r\u00e9alis\u00e9es avant la fin du d\u00e9lai, \u00e0 sa demande expresse.<\/p>\n<p>Le remboursement d\u00fb en cas de r\u00e9tractation correspond donc au prix pay\u00e9, diminu\u00e9 de 588 \u20ac TTC et de 200 \u20ac TTC par heure de S\u00e9ance r\u00e9alis\u00e9e.<\/p>\n<p><strong>7.4. Exercice.<\/strong> Lorsque le droit de r\u00e9tractation est applicable, le Client notifie sa d\u00e9cision par email \u00e0 nathanaelle.oustrain@oncourtiz.fr, au moyen d&rsquo;une d\u00e9claration d\u00e9nu\u00e9e d&rsquo;ambigu\u00eft\u00e9 ou du formulaire figurant en annexe. ON COURT&rsquo;IZ rembourse les sommes dues dans un d\u00e9lai de quatorze (14) jours, par le m\u00eame moyen de paiement, et l&rsquo;acc\u00e8s au contenu est d\u00e9sactiv\u00e9 lorsque le remboursement porte sur celui-ci.<\/p>\n<p>En dehors des cas pr\u00e9vus au pr\u00e9sent article, aucun remboursement n&rsquo;est d\u00fb.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 8 \u2013 Licence d&rsquo;utilisation et propri\u00e9t\u00e9 intellectuelle<\/h2>\n<p>L&rsquo;ensemble des contenus (vid\u00e9os, textes, fiches, outils, m\u00e9thodes, supports Excel ou PowerPoint) est la propri\u00e9t\u00e9 exclusive d&rsquo;ON COURT&rsquo;IZ et prot\u00e9g\u00e9 par le droit d&rsquo;auteur.<\/p>\n<p>Le Client b\u00e9n\u00e9ficie d&rsquo;un droit d&rsquo;utilisation personnel, non exclusif et non cessible, pour ses seuls besoins, pendant la dur\u00e9e d&rsquo;acc\u00e8s. Il s&rsquo;interdit notamment de reproduire, diffuser, revendre ou mettre \u00e0 disposition de tiers tout ou partie des contenus, et de partager ses identifiants.<\/p>\n<p>Tout manquement autorise ON COURT&rsquo;IZ \u00e0 suspendre ou supprimer l&rsquo;acc\u00e8s du Client sans remboursement, sans pr\u00e9judice de toute action en r\u00e9paration.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 9 \u2013 Responsabilit\u00e9<\/h2>\n<p>Les contenus ont une vocation p\u00e9dagogique et informative g\u00e9n\u00e9rale. Ils ne tiennent pas compte de la situation particuli\u00e8re du Client et ne remplacent pas un conseil personnalis\u00e9 d&rsquo;un professionnel (expert-comptable, avocat, banquier, courtier).<\/p>\n<p>ON COURT&rsquo;IZ est tenue d&rsquo;une obligation de moyens et ne garantit aucun r\u00e9sultat, notamment \u00e9conomique ou l&rsquo;obtention d&rsquo;un financement. Le Client demeure seul responsable de ses d\u00e9cisions et de leur mise en \u0153uvre.<\/p>\n<p>\u00c0 l&rsquo;\u00e9gard d&rsquo;un Client professionnel, la responsabilit\u00e9 d&rsquo;ON COURT&rsquo;IZ, si elle \u00e9tait retenue, est limit\u00e9e aux pr\u00e9judices directs et au montant pay\u00e9 pour le contenu concern\u00e9. Ces limitations ne s&rsquo;appliquent pas en cas de faute lourde ou de dol, ni lorsque la loi l&rsquo;interdit \u00e0 l&rsquo;\u00e9gard d&rsquo;un consommateur.<\/p>\n<p>ON COURT&rsquo;IZ ne saurait \u00eatre tenue responsable des dysfonctionnements imputables \u00e0 la Plateforme, au prestataire de paiement, \u00e0 l&rsquo;\u00e9quipement du Client ou \u00e0 un cas de force majeure.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 10 \u2013 Donn\u00e9es personnelles<\/h2>\n<p>Les donn\u00e9es personnelles du Client sont trait\u00e9es conform\u00e9ment au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD), selon les modalit\u00e9s d\u00e9crites dans la <a href=\"https:\/\/oncourtiz.fr\/index.php\/politique-de-confidentialite\/\">politique de confidentialit\u00e9<\/a>.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 11 \u2013 R\u00e9clamations et m\u00e9diation<\/h2>\n<p>Toute r\u00e9clamation est adress\u00e9e en priorit\u00e9 \u00e0 nathanaelle.oustrain@oncourtiz.fr. ON COURT&rsquo;IZ s&rsquo;engage \u00e0 y r\u00e9pondre dans les meilleurs d\u00e9lais.<\/p>\n<p>Conform\u00e9ment aux articles L.611-1 et suivants du Code de la consommation, le Client consommateur peut, en cas de litige non r\u00e9solu, recourir gratuitement au m\u00e9diateur de la consommation dont rel\u00e8ve ON COURT&rsquo;IZ, dans un d\u00e9lai d&rsquo;un an \u00e0 compter de sa r\u00e9clamation \u00e9crite :<\/p>\n<p><strong>M\u00e9diation Consommation D\u00e9veloppement (MedConsoDev)<\/strong><br>Centre d&rsquo;Affaires St\u00e9phanois \u2013 Immeuble l&rsquo;Horizon \u2013 Esplanade de France<br>3 rue J. Constant Milleret \u2013 42000 Saint-\u00c9tienne<br>T\u00e9l. : 04 77 42 10 58 (du lundi au jeudi, de 9 h \u00e0 12 h)<br>Email : contact-admin@medconsodev.eu \u2013 <a href=\"https:\/\/www.medconsodev.eu\" target=\"_blank\" rel=\"noopener\">www.medconsodev.eu<\/a><\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 12 \u2013 Droit applicable et juridiction<\/h2>\n<p>Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais. \u00c0 d\u00e9faut de r\u00e8glement amiable, le Client consommateur peut saisir la juridiction de son lieu de domicile ou toute juridiction territorialement comp\u00e9tente selon la loi. Pour un Client professionnel, comp\u00e9tence est attribu\u00e9e \u00e0 la juridiction commerciale du ressort de Rennes.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Article 13 \u2013 Dispositions diverses<\/h2>\n<p>Si une clause des pr\u00e9sentes \u00e9tait d\u00e9clar\u00e9e nulle, les autres clauses resteraient applicables. Le fait pour ON COURT&rsquo;IZ de ne pas se pr\u00e9valoir d&rsquo;une clause ne vaut pas renonciation \u00e0 s&rsquo;en pr\u00e9valoir ult\u00e9rieurement.<\/p>\n<h2 style=\"font-family:Volkhov,serif;color:#4d212e;font-size:24px;line-height:1.3;margin:36px 0 12px;\">Annexe \u2013 Formulaire de r\u00e9tractation<\/h2>\n<p><em>\u00c0 compl\u00e9ter et renvoyer uniquement si le Client souhaite se r\u00e9tracter et que ce droit lui est applicable.<\/em><\/p>\n<p>\u00c0 l&rsquo;attention d&rsquo;ON COURT&rsquo;IZ, 24 L&rsquo;Orinais, 35580 Guichen \u2013 nathanaelle.oustrain@oncourtiz.fr<\/p>\n<p>Je notifie par la pr\u00e9sente ma r\u00e9tractation du contrat portant sur le contenu num\u00e9rique ci-dessous :<\/p>\n<ul>\n<li>Contenu command\u00e9 :<\/li>\n<li>Command\u00e9 le :<\/li>\n<li>Nom du Client :<\/li>\n<li>Adresse du Client :<\/li>\n<li>Date :<\/li>\n<li>Signature (en cas d&rsquo;envoi papier) :<\/li>\n<\/ul>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-145628c e-flex e-con-boxed e-con e-parent\" data-id=\"145628c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d137126 e-con-full e-flex e-con e-child\" data-id=\"d137126\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1763b8f elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"1763b8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"314\" src=\"https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-768x314.png\" class=\"attachment-medium_large size-medium_large wp-image-2650\" alt=\"NATHANAELLE_OUSTRAIN_Logo\" srcset=\"https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-768x314.png 768w, https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-300x123.png 300w, https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-1024x418.png 1024w, https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-1536x627.png 1536w, https:\/\/oncourtiz.fr\/wp-content\/uploads\/2024\/11\/NATHANAELLE_OUSTRAIN_Logo_Blanc-2048x836.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71f5256 e-con-full e-flex e-con e-child\" data-id=\"71f5256\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d24df13 elementor-widget elementor-widget-heading\" data-id=\"d24df13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Mes services<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-164888d elementor-mobile-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"164888d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/recherches-de-financement\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ON COURT'IZ ma banque<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/vivre-de-son-activite\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Un M\u00e9tier Qui Fait Vivre<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/accompagnement-des-entrepreneurs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nouveau Cap<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/financer-mon-accompagnement\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Financer mon accompagnement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/diagnostic\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Auto-diagnostic<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/mentions-legales\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mentions l\u00e9gales<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/cgv-vente-en-ligne\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">CGV vente en ligne<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/politique-de-confidentialite\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Politique de confidentialit\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/oncourtiz.fr\/index.php\/politique-de-confidentialite\/#onc-cookies\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">G\u00e9rer les cookies<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbc6bb3 e-con-full e-flex e-con e-child\" data-id=\"dbc6bb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35188b0 elementor-widget elementor-widget-heading\" data-id=\"35188b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Me contacter<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-398a0e6 elementor-widget-tablet__width-initial elementor-mobile-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"398a0e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:nathanaelle.oustrain@oncourtiz.fr\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">nathanaelle.oustrain@oncourtiz.fr<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:0748141054\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">T\u00e9l. 07 48 14 10 54<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">74 Rue de Redon, 35580 Guichen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8541c1c e-con-full e-flex e-con e-child\" data-id=\"8541c1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0555afa elementor-widget elementor-widget-heading\" data-id=\"0555afa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Suivez-moi sur <br> les r\u00e9seaux sociaux<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5ef28e elementor-shape-square e-grid-align-left e-grid-align-tablet-left e-grid-align-mobile-center elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"a5ef28e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" 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role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-6ad29dc\" href=\"https:\/\/www.youtube.com\/@Unm%C3%A9tierpourvivre\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-youtube\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span 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2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-spotify elementor-repeater-item-24cbab4\" href=\"https:\/\/open.spotify.com\/show\/1aQkJZfOltflY2zTxq1vGg\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Spotify<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-spotify\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111.1 8 0 119.1 0 256s111.1 248 248 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